Special Introductory Offer
Frequently Asked Questions
What's Hulu?
Hulu is an online video subscription service that offers unlimited access, at any time, to hundreds of premium feature films and thousands of episodes of popular TV shows, on a wide variety of internet-connected devices including connected TVs, PCs, tablets and smartphones, without advertising, for ¥980 per month.
Our mission is to help people find and enjoy the world's premium video content when, where and how they want it. Hulu has partnered with some of the biggest names in entertainment to offer premium videos, including hit and classic TV shows and movies. We'll continue to add to our content library and improve our service over time. Sign up today and get a 2-week free trial.
Our mission is to help people find and enjoy the world's premium video content when, where and how they want it. Hulu has partnered with some of the biggest names in entertainment to offer premium videos, including hit and classic TV shows and movies. We'll continue to add to our content library and improve our service over time. Sign up today and get a 2-week free trial.
Is Hulu a reliable service?
Hulu was founded in 2007 and is now a leading distributor of premium video online in the U.S. NBCUniversal, News Corporation, The Walt Disney Company, Providence Equity Partners, and the Hulu team share in the ownership of the company. Hulu launched the Japan subscription service in September of 2011.
Is the Trial really free?
Yes, it is really FREE. During your free trial, you will experience all the benefits of a subscriber: complete access to our entire library of popular TV shows and movies on all Hulu-enabled devices. There is no risk. If you cancel before the free trial is over, you will not be charged at all.
If you like the Hulu service (and we really hope that you do!), we will automatically start your subscription after the end of your trial period so you can enjoy Hulu without any interruption. You will be charged a monthly fee of 980 JPY (incl. tax) after the free trial concludes. This trial offer is limited to one free month trial per user.
If you like the Hulu service (and we really hope that you do!), we will automatically start your subscription after the end of your trial period so you can enjoy Hulu without any interruption. You will be charged a monthly fee of 980 JPY (incl. tax) after the free trial concludes. This trial offer is limited to one free month trial per user.
Is Hulu easy to use?
Hulu is very easy to use. To watch on a PC, simply click on a video to watch right away. You can also watch videos on supported devices such as the Apple iPad and iPhone, select Android phones, connected TVs and Blu-ray players. For more details, go to http://www2.hulu.jp/device
What comes with my subscription?
For only 980 JPY/month (incl. tax), you can instantly watch thousands of TV episodes and hundreds of full-length movies anytime in HD (when available) on multiple devices. You can watch as much as you want, whenever you want. You can pause, resume, and replay videos whenever you want and as often as you want. There are NO commercials and we'll keep updating our content library.
Can I cancel any time?
You can cancel your plan at any time. There are no cancellation fees. You will be refunded on a prorated basis for any remaining days of the month if you cancel after the first month of subscription (subscription starts after free trial ends). Instead of cancelling, you can also put your account on hold and resume at a later date. During this period, your credit card will not be charged. To cancel, simply visit your account settings.
What happens when I cancel my subscription?
If you cancel your subscription, we’ll hold your account so that you can easily subscribe to our service later. During this period, you can still browse and search on the site, but you can't play videos that require a subscription.
On what devices can I watch Hulu?
The Hulu subscription service is available on multiple devices including your laptop, the Apple iPad and iPhone, select Android phones, connected TVs and Blu-ray players (more devices will be added in the future). For more a list of all devicesdetails, go to http://www2.hulu.jp/device
How many devices can I watch Hulu content on at once?
Each user's account is intended as a personal account; users are able to view only one stream on one device at a given time.
Can I also use my Japan account outside of Japan?
No. You can only use your Japan account in Japan. Similarly, if you have a U.S. Hulu account, you can only use it in the U.S.
What happens when the free trial ends?
If you like the Hulu service (and we really hope that you do!), we will automatically start your subscription after the end of your trial period so you can enjoy Hulu without any interruption. You will be charged a monthly fee of 980 JPY (incl. tax) after the free trial concludes.
If the trial is free, why do you ask for my credit card information?
We ask for your credit card information so we can easily and automatically start your subscription after the end of your trial period.
Sorry, currently our video library on this website can only be streamed from within Japan.
